Privacy Policy

General Data Protection Policy

Your privacy is very important to us. We recognise that when you choose to provide us with information about yourself you trust us to act in a responsible manner.

In very limited circumstances information may be shared with partner agencies to help provide a more efficient and cost effective service.

In general, when you visit our web sites and access information you remain anonymous. Before we ask you for information, we will explain how this information will be used. We will not provide any of your personal information to other companies or individuals without your express permission.

There are occasions where we will ask for additional information. We do this to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Some examples of information our web sites collect are name, address and phone number. We give you the opportunity to elect not to receive materials from us. If you sign up for a Manningham Housing Association electronic newsletter or e-mail list, each message will include instructions on how to “unsubscribe” from that list.


When users enter the website of Manningham Housing Association, their computer will be issued with ‘cookies’. Cookies are text files which identify a user’s computer. The websites create ‘session cookies’ to store some of the functionality and preferences of users navigating the websites. Cookies themselves do not identify data about the user but identify only the computer that is used. Session cookies are removed from your computer after visiting the websites. However, third party cookies may persist.
Manningham Housing Association uses third party cookies from Google Analytics to measure and analyse usage of the website so they can improve the service delivered to their customers. The information gathered about your computer will include:
• IP address
• Pages visited on the website
• Browser type
• Operating system
• This data will not be used to identify any user uniquely.