Consultation

Following the outcomes of our recent Tenant Satisfaction Survey and the Housing Services Review which we commissioned, we wish to improve the way we deliver our services significantly. As a result, we are working on a number of policies to ensure that the service improvements our residents are asking for can be delivered in a quality style. We are currently consulting our residents on a number of policies.

Click on the links below to download the consultation documents.

 Document Name

 Document Date

 File Size

Draft ASB Policy 

 May 2009

60KB

Draft Complaints Policy 

 May 2009

52KB

Draft Neighbourhood Policy 

 May 2009

53KB

Draft Re-Housing Policy 

 May 2009

56KB

Draft Rent Collection Policy 

 May 2009

45KB

Draft Resident Involvement Policy 

 May 2009

74KB

Draft Shared Ownership Rent Collection Policy 

 May 2009

41KB

Draft Social Homebuy Policy

 May 2009

55KB

Draft Starter Tenancies Policy

 May 2009

48KB

Draft Supporting Tenants Policy

 May 2009

41KB

Revised Assured Tenancy Agreement

 May 2009

52KB 

Resident Response Slip

May 2009

48KB


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