Site map | Guest Book  | Firebird Homes  
Pay Rent
Repairs
Property Search
MHA's Services
Tenant Empowerment
Shared Ownership
News
BWSP
Firebird Homes
Visit Us
Frequently Asked Questions

Manningham Housing Survey (Postcodes BD1 - BD5)

Tenant satisfaction survey - Tenancy & Neighbourhood Management. This survey is for tenants at postcodes between BD1 and BD5 - if your postcode is not covered by this, please click back to choose the survey appropriate to your post code - Thanks!
You may also view our tabulated results without completing the survey.
 

1. Are you a tenant of Manningham Housing?

 Yes
 No

2. What is your postcode?

 BD1
 BD2
 BD3
 BD4
 BD5

3. Enter your property type:

 Flat
 House

4. What size is your property?

 1 bedroom
 2 bedrooms
 3 bedrooms
 4 bedrooms
 5 or more bedrooms

5. Are you satisfied with MHA as your landlord?

 Yes
 No

6. If not, what are you MOST unhappy with?

 Lettings
 Tenancy Management
 Neighbourhood Management
 Maintenance and Repairs
 Resident Involvement and Community Initiatives

7. Are you satisfied overall with your accommodation and the general condition of your property?

 Yes
 No

8. If not, please tick what you are MOST unhappy with:

 Location
 Layout
 Fittings and appliances
 External appearance
 Size of bedrooms

9. Are you satisfied with your neighbourhood as a place to live?

 Yes
 No

10. If you are not satisfied with your neighbourhood, please tick what you are MOST unhappy with:

 Poor reputation
 Poor condition of properties
 Lack of facilities for children/young people
 Crime
 Anti-social behaviour

11. Have you contacted MHA in the past 12 months?

 Yes
 No

12. If yes, did you find our staff helpful?

 Yes
 No

13. Are you satisfied with the way we handle repairs and maintenance?

 Yes
 No

14. If no, please tick what you are MOST unhappy with:

 Time taken to arrange repairs
 Time taken to carry out repairs
 Quality of repair works
 Conduct of contractors
 Attitude of staff dealing with repair enquiry

15. Do you think the Association is good at keeping you informed about things that might affect you?

 Yes
 No

16. Do you think that we take your views into account when making decisions?

 Yes
 No

17. Are you satisfied with the opportunities we provide for resident involvement in our housing services and decision-making?

 Yes
 No

18. Please choose the ONE aspect of our services which is MOST important to you:

 Tenancy management
 Neighbourhood management
 Resident involvement
 Maintenance and repairs
 Keeping you informed

19. Would you like to be involved in the delivery and monitoring of our housing services?

 Yes
 No

20. If you would like to be involved, please tick the one are you are MOST interested in:

 Housing design & Letting
 Dealing with Rent Arrears
 Anti-Social Behaviour Policy
 Policy and Procedure Monitoring
 Resident Involvement Activities

21. If you are interested in resident involvement, please use the enquiry form, post or phone us or:

 Fill in our Enquiry Form
 Contact us by Post or Phone
 Enter your e-mail address here:


Back to Survey Page
GUEST BOOK
  Services Available on Our Site  
  MHA'S NEW CHIEF EXECUTIVE  
2007 © Manningham Housing Association Created by WSI
Home    |    Policies   |   About Us   |   Our Performance   |   Contact Us   |   Resources   |       Job Opportunities