Report a Repair
Inside Housing
- Reclassification of Northern Irish associations delayed for a year 3rd April 2020Interim measures to prevent housing associations in Northern Ireland being reclassified as public bodies will be extended for another year as the coronavirus crisis delays legislation.
- Our bond deal demonstrates an expectation that the sector will bounce back quickly 3rd April 2020Our focus is on the here and now but we must also lay the foundations to tackle the economic crisis that will follow, writes Paul Hackett
- Homes England boss bemoans slow pace of change in sector as body records small gender pay improvement 3rd April 2020The chief executive of Homes England has said change is happening at an “all too slow a pace” in the housing sector, as the organisation’s annual gender pay gap revealed a slight improvement in performance.
BBC News
- Coronavirus: Fears for lockdown over weekend of sunshine 4th April 2020Warm weather is expected to give UK police "one of their biggest challenges" in preventing crowds.
- Coronavirus symptoms: What are they and how do I protect myself? 4th April 2020The virus is spreading around the world, but what is it and what are the symptoms?
- Birmingham and Merseyside masts torched over 5G coronavirus claims 4th April 2020Mobile networks say theories linking coronavirus to 5G are "baseless".
Report a Repair?
Before reporting a repair please click here to check which repairs you are responsible for carrying out yourself.
Following the government announcement instructing people to stay at home we have reviewed what work we are able to undertake. We are seeking some further clarity on certain matters but we would like to inform you of the following: –
• Repairs – We will now ONLY be logging and issuing emergency repairs. Emergency repairs would include loss of heating, hot water or electricity, any major water leaks or gas leaks. We ask you not to contact us for any general repairs as we will not be accepting them until further notice.
• Empty Properties and Lettings – we will not be undertaking any work in empty properties and no vacant properties will be advertised.
• Gas Safety/Fire Checks and Servicing– to ensure that you remain safe in your homes, we will continue with our programme of annual gas safety checks and servicing for as long as we can. Our gas servicing engineers will ensure they wear a face mask and gloves and the social distancing measures described above will also apply. It is essential that you continue to allow access to this essential health and safety work. We want to ensure you remain safe in your home and these gas safety checks are one of the most important checks that your home needs.
•Caretaker/Cleaning Services – the Caretaking service has been reduced so you may not see the Estate Caretakers on your estate as often. We ask that you be extra mindful to keep your estate as clean and tidy as possible during this period.
• Home Visits/Property Inspections – by Neighbourhood Officers and Property Services staff are cancelled until further notice.
Please stay safe and well.
To report a repair, please fill in the following form. Once we have received your email repair request and it has been logged, it will be deleted from our inbox.
Thank you for getting in touch!
