Domestic Abuse Support
Manningham Housing Association (MHA) Limited operates from Bank House, Manor Row, Bradford, BD1 4QE and is a provider of social housing to the communities of Bradford and Keighley.
MHA is a registered data controller as defined in the 2018 General Data Protection Regulations (GDPR). The Data Privacy Manager for MHA can be contacted at email@example.com.
You can view our Data Protection Policy here.
MHA generates records from our contact with you, including records of some personal information that is subject to the UK GDPR. We hold and process this information to fulfil our contract with you and/or facilitate our legitimate interests as a social landlord.
MHA generates records from our contact with you, including records of some personal information that is subject to the UK GDPR. We hold and process this information to fulfil our contract with you and facilitate our legitimate interests as a social landlord.
MHA generates records from our contact with you, including records of some personal information that is subject to the UK GDPR. We hold and process this information to fulfil our contract with you as your employer.
MHA will generate a record from our contact with you, which includes a record of necessary personal information which is subject to UK GDPR.
WHO DOES THE PERSONAL INFORMATION RELATE TO?
This includes current customers, who live in our properties and their family and people associated with them.
UK GDPR PROMOTES THE FOLLOWING PRINCIPLES:
- Processed lawfully, fairly and in a transparent manner
- Collected only for legitimate purposes that have been clearly explained to you and not further processed in a way that is incompatible with those purposes
- Adequate, relevant and limited to what is necessary for relation to those purposes
- Accurate and, where necessary, kept up to date
- Retained for only a necessary period
- Processed in a way that ensures appropriate security of the data
- Accountability, MHA will be accountable for how we handle personal data
UK GDPR PROVIDES THE FOLLOWING RIGHTS FOR INDIVIDUALS:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision-making and
If you feel that any of your rights have been infringed, you have the right to lodge a complaint with the
Information Commissioner’s Office (www.ico.org.uk). Please review the details below to find out more.
WHY DOES MHA REQUIRE THIS DATA?
MHA requires data to assess if a child registered at MHA property, is eligible to participate in the Dolly Parton Imagination Library scheme.
It is necessary to obtain the obligatory data to fulfil the requirements of the contract with the Dollywood foundation ‘Dolly Parton Imagination Library’.
MHA does not collect extra personal data, instead clarifies the data MHA already holds on file and simultaneously obtains consent from the customer for the data to be internationally transferred to the Dollywood Foundation for processing in line with the Dolly Parton Imagination Library scheme.
WHAT HAPPENS IF I DON’T PROVIDE ALL THE DATA REQUESTED?
If a customer does not clarify all the necessary data held on their tenancy file and most importantly consent for the transfer of the necessary data required by the Dollywood Foundation, MHA will not be able to fulfil the contract on behalf of the customer and the customer will not be eligible by ‘default’ to benefit from the Dolly Parton Imagination Library.
HOW DO YOU USE THE DATA PROVIDED FOR THE DOLLY PARTON IMAGINATION LIBRARY?
MHA will collect, process, share and securely store personal information in compliance with UK GDPR. MHA only collects the necessary data held on file.
MHA will only apply the customer’s details via a secure electronic registration system which is maintained by the Dollywood Foundation if the customer has given consent for MHA to process the application on the customer behalf.
MHA will keep a database of the data submitted to the Dollywood Foundation to allow MHA to:
- Monitor who is eligible to participate in the Dolly Parton Imagination Library
- Process financial costs on behalf of an eligible customer
The Dollywood Foundation will provide a third-party distributor detail of each registered customer, to enable the foundation to fulfil its duties; providing customers with suitable merchandise. The foundation will manage the relationship with the third-party distributor and each party shall comply with UK data protection laws.
HOW LONG WILL YOU KEEP THE INFORMATION FOR?
Each eligible individual’s data shall be retained for no longer than 12 months after the first date the individual no longer meets the necessary requirements to benefit from the Dolly Parton Imagination Library scheme.
Manningham Housing Association (MHA) uses social networking sites as a place for employees and customers to interact with each other and the company.
MHA recognises the importance of social media in sharing key messages and shaping our reputation with tenants, stakeholders, customers, suppliers, and future employees.
Our digital channels form a significant part of our Corporate Plan; social media is a key communication tool in helping us deliver our corporate goals. However, as useful as this is, social media can easily reverse positive effects if misused, or if certain controls are not put in place.
Our employees are our best ambassadors, so this policy is not meant to deter employees from using social media sites but, is necessary to help protect employees and prevent them from bringing MHA into disrepute either inadvertently or intentionally.
Employees are advised to be mindful that all comments made through social media must meet the standards of the GDPR Regulations, the Employee Code of Conduct and the Equality and Diversity policy.
We use CCTV surveillance systems for legitimate business purposes in order to:
- deter and detect crime and anti-social behaviour;
- improve community safety;
- protect buildings and assets from damage, disruption, and vandalism;
- assist in day-to-day management, including ensuring the health and safety of staff and others; and to assist in the effective resolution of disputes which arise in the course of disciplinary or grievance proceedings